This move is a result of pressure from consumers over the years who have been requesting for Apple to give a more direct channel of access to repair manuals and genuine parts. The self-service repair programme launch was well-received after the lengthy anticipation, with consumer groups signalling appreciation for Apple listening closely and systematically to customer insights.
Months earlier in March 2021, Apple also announced that it will be expanding its Independent Repair Provider (IRP) Program beyond its US shores. The program, which was originally launched in 2019 and expanded to Canada and Europe in 2020, will now be available worldwide in more than 200 countries. This means nearly every country where Apple products are sold will also have access to Apple’s Independent Repair Provider Program now.
In a strategic partnership with Apple, LYK Mobile is one of the authorised Apple Independent Repair Provider Program partners in Singapore. This partnership gives LYK Mobile access to genuine Apple parts, tools, repair manuals, and diagnostics to offer Apple-approved reliable repairs for iPhones and Mac computers.
Apple’s idea of access to quality repairs no matter where you live in the world has been widely and positively welcomed by both consumers and authorised repair program providers. Customers without access to an Apple store nearby or those with preferences to patronise a local store, now have the opportunity to access genuinely-sourced Apple parts and repair services of a direct Apple trained and certified provider.
LYK Mobile, along with all other providers globally, have to go through an application and qualification process in order to be a part of the Independent Repair Provider Program. While the program is free to apply for and join once approved, repair providers are required to adhere to Apple’s specific standards. Technicians who will carry out the repairs also have to be certified by Apple.
Apple Independent Repair Program providers like LYK Mobile have access to free training from Apple, and the same genuine parts, tools, repair manuals and diagnostics that are used at Apple Stores and Apple Authorised Service Providers (AASPs). With the aid of Apple’s training and tools, common issues that customers face like iPhone battery replacement requiring original parts can be resolved professionally at an Independent Repair Provider with quicker repair turnaround times and no loss of existing phone data.
As one of Apple’s selected providers, LYK Mobile can furnish original iPhone and Mac repair services, on top of existing third-party repair services. LYK Mobile technicians are able to carry out a complimentary diagnosis of Apple iPhones and Mac computers and perform out-of-warranty Apple repair services. Customers globally can benefit from the same Apple repair services that LYK Mobile provides at any of their local Independent Repair Providers. Apple’s global expansion of the Independent Repair Provider Program now equips customers with more accessibility and choice of a seamless product repair.
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MGBF In The News
More than 1,100 years ago, Muhammad ibn Musa al-Khwarizmi was developing the mathematical formulas that we know today as algorithms which now have become so intertwined with the business fortunes of global media giants and the very fabric of geopolitics. A series of recent high level international reports have revealed […]
KSK Land has been recognised by the Malaysia Global Business Forum (MGBF) for its role in attracting high net-worth individuals to Malaysia post-pandemic. The first challenge in investor attraction is “selling” the country. In the context of Asia, Malaysia is competing with some very established investment destinations. The second […]
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The upcoming budget represents an opportunity to build resilience in the critical sectors that will form the backbone of the country’s future-facing economic ambitions. This however needs to be achieved in the context of managing the community sectors most impacted by COVID-19 over the past two years. The Keluarga Malaysia (Malaysian Family) […]
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Trade and investment delegations will trickle back over the next few months, but the second half of the year should see considerable return of business travellers. It was learnt that over 50 per cent of international business chambers and industry associations surveyed will consider sending exploratory teams to Malaysia during […]
KUALA LUMPUR, 30 March 2022 – The Malaysia Global Business Forum (MGBF)’s exclusive roundtable on ‘Digital Resilience in the Corporate Sector’ was held in a hybrid setting yesterday at the Element by Westin Kuala Lumpur. The discussion focused on what business leaders need to understand, to ensure business resilience and […]
The Malaysia Global Business Forum (MGBF)’s exclusive roundtable on ‘Addressing Weaponised Information in the Media’ was held in a hybrid setting today at the Hilton Kuala Lumpur. The discussion focused on addressing one of the most relevant threats to businesses in the digital economy – cyber threats causing physical and […]
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The formation of a special Cabinet committee to develop strategic measures to safeguard the economy amid the Covid-19 outbreak shows the Malaysian government is serious about creating a balance between the continued safety of the general population and the survival of the economy. In the global context, as many countries […]
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The recent announcement that a committee jointly chaired by senior ministers in charge of security and economy clusters respectively demonstrates that the Malaysian government is serious about creating a balance between continued safety of the general population and the survival of the economy. In the global context, as many countries […]
Innovation, coupled with a radical departure from contemporary thinking, is required with a possible reality of a prolonged crisis becoming the new reality that people and companies must function through. Malaysia Global Business Forum founding chairman Nordin Abdullah said innovation and resilience from all stakeholders will be required to […]
